1. My computer crashed and I would like to download MahJong Suite again

2. I have recently bought a new computer. How can I retrieve MahJong Suite?

3. Can you provide me with instructions on how to transfer MahJong Suite to another computer?

4. I have downloaded the latest version of MahJong Suite and now when I try to run it, I get the Trial version. What do I do?

5. I have the Activation Code for an older version of MahJong Suite but I cannot find where to download this version. Can you help?

6. I have paid for MahJong Suite and have received the Activation Code. Now, how do I download the registered version?

7. I have just downloaded MahJong Suite and now I can't find it or start it.

8. I had an error and/or problems downloading MahJong Suite. When I run it I have one of the following errors: "not a valid file ..." OR "error reading ...".

9. I bought MahJong Suite but when I try to download, I get the Trial Version.

1. My computer crashed and I would like to download MahJong Suite again.

To download and install MahJong Suite:

1. Download the installation file by clicking here: https://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please click here:
   MahJong Suite Support

2. Install MahJong Suite 2020

3. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.

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2. I have recently bought a new computer. How can I retrieve MahJong Suite?

To download and install MahJong Suite:

1. Download the installation file by clicking here: https://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please click here:
   MahJong Suite Support

2. Install MahJong Suite

3. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.

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3. Can you provide me with instructions on how to transfer MahJong Suite to another computer?

To install MahJong Suite on another computer, follow the steps below:

1. Install MahJong Suite on the new computer by running the standard installation file: mahjongsuitexxxx_vxx_setup.exe
   You can download it by clicking here: https://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please click here:
   MahJong Suite Support.

2. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.

3. If you want to restore the configuration and statistics files from the old computer:

4. Copy all the files in the Store Folder from the old computer. To see the Store Folder location, open MahJong Suite and then select Tools Menu, Customize, Advanced button, Store Folder tab. For example, your Store Folder can be
   C:\Documents and Settings\Administrator\Application Data\MahJong Suite
   Copy all the files to a floppy disk by using "Windows Explorer". Should the files not fit on a floppy disk you can backup the files by using the Backup Utility included in Windows ("Accessories", "System Tools").

5. Copy (or restore) all the files to the same directory on the new computer.

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4. I have downloaded the latest version of MahJong Suite and now when I try to run it, I get the Trial version. What do I do?

When you buy MahJong Suite, you receive the Activation Code that will allow you to unlock the Trial Version to become the fully-functional version of MahJong Suite.

• Please insert the Activation Code in your Trial Version of MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).

• Click here if you have lost your Activation Code and want to receive it again.

• Click here if you want to know if you are eligible to receive a free upgrade to the latest version.

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5. I have the Activation Code for an older version of MahJong Suite but I cannot find where to download this version. Can you help?

Please click here and fill in the following form.

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6. I have paid for MahJong Suite and have received the Activation Code. Now, how do I download the registered version?

There's no registered version to download. Simply enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key) and you'll immediately have full access to all of the features.

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7. I have just downloaded MahJong Suite and now I can't find it or start it.

First, check to see if you have downloaded MahJong Suite to your hard drive:

1. Click the Start button, point to Find, and then click File or Folders.

2. Find the file with the name that you have downloaded (for example "mahjongsuitexxxx_vxx_setup.exe").

3. If you find it, double click on it to run the installation procedure.

If you don't find the file, download it again by clicking here: www.mahjongsuite.com/download.htm

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8. I had an error and/or problems downloading MahJong Suite. When I run it I have one of the following errors: "not a valid file ..." OR "error reading ...".

There was an error during the download process.

Please redownload MahJong Suite by clicking here:
www.mahjongsuite.com/download.htm

To obtain a copy of a prior version of MahJong Suite, please click here.

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9. I bought MahJong Suite but when I try to download, I get the Trial Version.

When you buy MahJong Suite, you receive the Activation Code that will allow you to unlock the Trial Version to become the fully-functional version of MahJong Suite.

Please insert the Activation Code in your Trial Version of MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).

Is this enough information?

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• Index of Frequently Asked Questions (FAQs)