1. My computer crashed and I would like to download MahJong Suite again

2. I have recently bought a new computer. How can I retrieve MahJong Suite?

3. Can you provide me with instructions on how to transfer MahJong Suite to another computer?

4. I have downloaded the latest version of MahJong Suite and now when I try to run it, I get the Trial version. What do I do?

5. Can I run MahJong Suite on Windows 7?

6. With what platforms is MahJong Suite compatible?

7. What are the System Requirements to play MahJong Suite?

8. Will MahJong Suite run on a Mac?

9. Will MahJong Suite run on a Pocket PC?

1. My computer crashed and I would like to download MahJong Suite again.

To download and install MahJong Suite:

1. Download the installation file by clicking here: http://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please click here: 
   MahJong Suite Support

2. Install MahJong Suite

3. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.

Is this enough information?

top of page

2. I have recently bought a new computer. How can I retrieve MahJong Suite?

To download and install MahJong Suite:

1. Download the installation file by clicking here: http://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please click here: MahJong Suite Support

2. Install MahJong Suite

3. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.

Is this enough information?

top of page

3. Can you provide me with instructions on how to transfer MahJong Suite to another computer?

To install MahJong Suite on another computer, follow the steps below:

1. Install MahJong Suite on the new computer by running the standard installation file: mahjongsuitexxxx_vxx_setup.exe
   You can download it by clicking here: http://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please click here: MahJong Suite Support.

2. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.
   
   If you want to restore the configuration and statistics files from the old computer:

3. Copy all the files in the Store Folder from the old computer. To see the Store Folder location, open MahJong Suite and then select Tools Menu, Customize, Advanced button, Store Folder tab. For example, your Store Folder can be
   C:\Documents and Settings\Administrator\Application Data\MahJong Suite
   Copy all the files to a floppy disk by using "Windows Explorer". Should the files not fit on a floppy disk you can backup the files by using the Backup Utility included in Windows ("Accessories", "System Tools").

4. Copy (or restore) all the files to the same directory on the new computer.

Is this enough information?

top of page

4. I have downloaded the latest version of MahJong Suite and now when I try to run it, I get the Trial version. What do I do?

• Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).

• Click here if you have lost your Activation Code and want to receive it again.

Is this enough information?

top of page

5. Can I run MahJong Suite on Windows 7?

Yes, MahJong Suite is compatible with Windows 7 operating system.

Is this enough information?

top of page

6. With what platforms is MahJong Suite compatible?

You can use MahJong Suite on these Windows platforms:

• Windows 7 (32-bit and 64-bit; all editions)

• Windows Vista (32-bit and 64-bit; all editions)

• Windows XP (Home and Professional)

• Windows 2000

Is this enough information?

top of page

7. What are the System Requirements to play MahJong Suite?

One of the following operating systems: Microsoft Windows 7, Vista, XP, 2000.

• 512 megabytes (MB) of RAM or higher.

• 800 x 600 screen resolution or higher.

• HiColor 16 bit color display adapter.

Is this enough information?

top of page

8. Will MahJong Suite run on a Mac? 

MahJong Suite was designed for Microsoft Windows 7, Vista, XP, 2000 and is not compatible with the Apple Mac.

However, if your Mac can simulate one of these operating systems, you can download and play MahJong Suite 2011. Latest version 8.6 is available for download by clicking here: http://www.mahjongsuite.com/download.htm

Is this enough information?

top of page

9. Will MahJong Suite run on a Pocket PC? 

MahJong Suite was designed for Microsoft Windows 7, Vista, XP, 2000 and is not compatible with the Pocket PC.

Is this enough information?

top of page

• Index of Frequently Asked Questions (FAQs)