1. My computer crashed and I would like to download MahJong Suite again

2. I have recently bought a new computer. How can I retrieve MahJong Suite?

3. Can you provide me with instructions on how to transfer MahJong Suite to another computer?

4. I have downloaded the latest version of MahJong Suite and now when I try to run it, I get the Trial version. What do I do?

5. Can I run MahJong Suite on Windows XP?

6. With what platforms is MahJong Suite compatible?

7. What are the System Requirements to play MahJong Suite?

8. Will MahJong Suite run on a Macintosh?

9. Will MahJong Suite run on a Pocket PC?

1. My computer crashed and I would like to download MahJong Suite again.

To download and install MahJong Suite:

1. Download the installation file by linking to: http://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please click here: 
   MahJong Suite Support

2. Install MahJong Suite

3. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.

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2. I have recently bought a new computer. How can I retrieve MahJong Suite?

To download and install MahJong Suite:

1. Download the installation file by linking to: http://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please link to  MahJong Suite Support

2. Install MahJong Suite

3. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.

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3. Can you provide me with instructions on how to transfer MahJong Suite to another computer?

To install MahJong Suite on another computer, follow the steps below:

1. Install MahJong Suite on the new computer by running the standard installation file: mahjongsuitexxxx_vxx_setup.exe
   You can download it by clicking here: http://www.mahjongsuite.com/download.htm
   To obtain a copy of a prior version of MahJong Suite, please link to  
   MahJong Suite Support.

2. Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).
   Click here if you have lost your Activation Code and want to receive it again.
   
   If you want to restore the configuration and statistics files from the old computer:

3. Copy all the files in the Store Folder from the old computer. To see the Store Folder location, open MahJong Suite and then select Tools Menu, Customize, Advanced button, Store Folder tab. For example, your Store Folder can be C:\Documents and Settings\Administrator\Application Data\MahJong Suite. Copy all the files to a floppy disk by using "Windows Explorer". Should the files not fit on a floppy disk you can backup the files by using the Backup Utility included in Windows ("Accessories", "System Tools").

4. Copy (or restore) all the files to the same directory on the new computer.

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4. I have downloaded the latest version of MahJong Suite and now when I try to run it, I get the Trial version. What do I do?

• Enter the Activation Code you received to activate MahJong Suite (run MahJong Suite, click on the Help Menu then choose "Activate MahJong Suite"; or press the CTRL+V shortcut key).

• Click here if you have lost your Activation Code and want to receive it again.

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5. Can I run MahJong Suite on Windows XP?

Yes, MahJong Suite is compatible with both Windows XP Home and Professional.

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6. With what platforms is MahJong Suite compatible?

You can use MahJong Suite on these Windows platforms:

• Windows Vista (all editions)

• Windows XP

• Windows 2000

• Windows Me (Millenium)

• Windows 98

• Windows NT

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7. What are the System Requirements to play MahJong Suite?

You can use MahJong Suite on these Windows platforms:

One of the following operating systems:
Microsoft Windows 98/Me/NT/2000/XP/Vista (all editions).

• 64 megabytes (MB) of RAM (128 MB or more recommended).

• 640 x 480 screen resolution (800 x 600 or higher recommended).

• HiColor 16 bit color display adapter

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8. Will MahJong Suite run on a Macintosh? 

MahJong Suite was designed for Windows 98/Me/NT/2000/XP/Vista (all editions) and is not compatible with the Apple Mac.

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9. Will MahJong Suite run on a Pocket PC? 

MahJong Suite was designed for Windows 98/Me/NT/2000/XP/Vista (all editions) and is not compatible with the Pocket PC.

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• Index of Frequently Asked Questions (FAQs)